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Evidence Guide: TLIE2031A - Use communication systems for on-track vehicle operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIE2031A - Use communication systems for on-track vehicle operations

What evidence can you provide to prove your understanding of each of the following citeria?

Identify system features

  1. Available communication systems are identified
  2. Features and control functions of each system are identified
  3. Where relevant, battery and signal levels are monitored
  4. Where relevant, channels are selected appropriate to the types of communication to be made
Available communication systems are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Features and control functions of each system are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where relevant, battery and signal levels are monitored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where relevant, channels are selected appropriate to the types of communication to be made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate using communications technology

  1. System checks are carried out to confirm communication system is operational in accordance with manufacturer instructions and organisational/network owner procedures
  2. Communication system is operated safely in accordance with manufacturer instructions, workplace procedures and any regulatory requirements
  3. Where relevant, channel selection is made appropriate for the location and type of communication
  4. Appropriate protocols and procedures are followed when using communication systems
  5. Received messages are interpreted and recorded, where required, in accordance with organisational/network owners procedures
System checks are carried out to confirm communication system is operational in accordance with manufacturer instructions and organisational/network owner procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication system is operated safely in accordance with manufacturer instructions, workplace procedures and any regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where relevant, channel selection is made appropriate for the location and type of communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate protocols and procedures are followed when using communication systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Received messages are interpreted and recorded, where required, in accordance with organisational/network owners procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain communications equipment

  1. Equipment is checked and maintained in working order in accordance with workplace procedures
  2. Minor faults in communication systems are identified, diagnosed and repaired or reported in accordance with workplace procedures
Equipment is checked and maintained in working order in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minor faults in communication systems are identified, diagnosed and repaired or reported in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation

  1. Appropriate records of communication are maintained in accordance with workplace procedures
Appropriate records of communication are maintained in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Assessment must include exercises which demonstrate competent performance of the following in a range of situations:

demonstrating use of communications equipment

demonstrating an understanding of communications security

applying relevant organisational/network procedures

demonstrating appropriate communication protocols

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including organisational procedures, regulations, codes of practice and operation manuals

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate assessments using written/practical/oral assessments.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

This section describes the knowledge and skills required for this unit.

Required knowledge:

Basic principles of effective communication

Hazards that may exist when using communication systems for on-track vehicle operation and ways of controlling the risks involved

Organisational procedures for using communication systems for on-track vehicle operation

Problems that may occur during the use of communication systems for on-track vehicle operation and action that can be taken to report or resolve the problems

Relevant rail safety, occupational health and safety (OH&S) and environmental procedures and regulations

Techniques for communicating effectively with a multilingual person/s with a limited ability to speak or understand English

Required skills:

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Apply precautions and required action to minimise, control or eliminate hazards that may exist when using communication systems

Communicate effectively with others using available communication systems

Identify and use required communications technology

Monitor performance of communications equipment and take appropriate action if required

Operate and adapt to differences in communications equipment in accordance with standard operating procedures

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when using communication systems in accordance with workplace procedures

Read and interpret instructions and procedures relevant to using communication systems

Work collaboratively with others when using communication systems

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Communication systems may include:

fixed phone systems

mobile phone, both on person or hands-free

radios including personal, hand-held or vehicle-mounted

Communication may include:

active listening

two-way conversation

questioning to obtain information and/or clarify information and understanding

routine oral reporting

Communication problems may include:

misunderstanding

limited ability of others to communicate in English

noisy environments or communication channels

illegible writing or print

use of non-standard vocabulary

incorrect assumption that message has been received and/or correctly understood

not following correct communication protocols and procedures

Information/documentation may include:

workplace communication procedures, protocols, checklists and instructions including safety management systems/plans

manufacturer specifications for communications equipment

communication records